tri7bet is committed to handling your personal data responsibly and transparently. This policy explains exactly what we collect, why we collect it, and how it is protected.
This Privacy Policy ("Policy") sets out the manner in which tri7bet ("the Company", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the User") who access or use the tri7bet platform at https://tri7bet.cam and any associated services, features, and communications offered by the Company.
tri7bet is committed to the responsible and transparent handling of personal data. We recognise that the privacy and security of your personal information is of paramount importance, and we have structured our data practices to ensure that your data is collected only where necessary, used only for legitimate and disclosed purposes, and protected to the highest practicable technical standards.
By registering an account with tri7bet or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to request account closure.
For the purposes of this Privacy Policy, the following definitions shall apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, email address, phone number, IP address, payment details, and identity documents. |
| "Processing" | Any operation or set of operations performed on Personal Data, including collection, recording, storage, organisation, alteration, retrieval, consultation, use, disclosure, transfer, restriction, erasure, or destruction. |
| "Data Controller" | tri7bet, as the entity that determines the purposes and means of processing Personal Data collected via the Platform. |
| "Data Subject" | The individual to whom the Personal Data relates — in the context of this Policy, the registered Player or Platform user. |
| "Third Party" | Any natural or legal person, public authority, agency, or body other than the Data Subject, the Data Controller, and persons authorised to process Personal Data under the direct authority of the Data Controller. |
| "Cookies" | Small text files stored on your device by a web browser at the direction of the Platform, used to retain session and preference information between visits. |
| "KYC" | Know Your Customer — the identity verification process conducted in compliance with applicable anti-money laundering and fraud prevention obligations. |
tri7bet collects Personal Data from Users through a variety of means, including direct submission by the User during registration and account use, automated collection via the Platform's technical infrastructure, and from third-party verification service providers during KYC processes. The categories of data collected include:
3.1 Registration and Account Data
3.2 Identity Verification (KYC) Data
3.3 Financial and Transaction Data
3.4 Technical and Device Data
3.5 Communications Data
tri7bet processes Personal Data for the following specific and legitimate purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration and management | Registration data, device data | Contractual necessity |
| Identity verification (KYC) | KYC documents, selfie data | Legal obligation |
| Processing deposits and withdrawals | Financial and transaction data | Contractual necessity |
| Fraud detection and prevention | Technical data, transaction history | Legitimate interest |
| Anti-money laundering compliance | KYC data, transaction records | Legal obligation |
| Customer support communications | Communications data, account data | Contractual necessity |
| Responsible gambling monitoring | Gambling activity logs, account data | Legal obligation / Legitimate interest |
| Platform improvement and analytics | Technical data, session logs | Legitimate interest |
| Marketing communications (opted-in only) | Email, phone number | Consent |
tri7bet does not engage in automated decision-making that produces legal or similarly significant effects on Users without human review. Where automated tools are used for fraud detection, any decision to restrict or close an account will be reviewed by a human compliance officer before taking effect.
tri7bet processes Personal Data on the following legal bases:
tri7bet does not sell, rent, or trade your Personal Data to any third party for commercial gain. We may share Personal Data with the following categories of third parties strictly on a need-to-know basis and solely for the purposes described in this Policy:
All third parties with whom Personal Data is shared are contractually required to handle that data in accordance with applicable data protection standards and to implement appropriate technical and organisational security measures.
tri7bet retains Personal Data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration and profile data | Duration of active account, plus 5 years following account closure |
| KYC identity documents | 5 years from submission, or as required by applicable AML regulations |
| Financial transaction records | 7 years from the date of the transaction |
| Customer support communications | 3 years from the date of the interaction |
| Technical and device logs | 12 months from collection, unless retained longer for fraud investigation purposes |
| Marketing preferences and consent records | Until consent is withdrawn, plus 1 year thereafter for compliance purposes |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with tri7bet's internal data destruction procedures.
tri7bet uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
tri7bet does not use advertising cookies, behavioural tracking cookies, or social media tracking pixels. You may manage your cookie preferences through your web browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the Platform from functioning correctly.
tri7bet implements a comprehensive set of technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Whilst tri7bet takes all reasonably practicable steps to secure Personal Data, no internet transmission or electronic storage system is entirely risk-free. Users are encouraged to adopt strong, unique passwords for their Accounts and to contact our support team immediately upon becoming aware of any suspected unauthorised access to their Account.
Subject to applicable data protection law and any overriding legal obligations, you have the following rights in relation to your Personal Data held by tri7bet:
You have the right to request a copy of the Personal Data tri7bet holds about you, along with information about how it is used and with whom it is shared.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
In certain circumstances, you may request that we restrict the processing of your Personal Data while a dispute or objection is being resolved.
Where processing is based on your consent or on a contract, you may request that we provide your Personal Data in a structured, machine-readable format for transfer to another service provider.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
To exercise any of the above rights, please submit a written request to our Data Protection contact at [email protected]. We will respond to all verifiable requests within 30 calendar days. We may request proof of identity before processing any such request to ensure we do not inadvertently disclose data to an unauthorised party.
tri7bet's services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect Personal Data from persons under the age of 21. If we become aware that Personal Data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated Account.
Age verification is a mandatory step in our KYC process. Where there is any reasonable doubt regarding a User's age, we reserve the right to suspend the Account and request documentary proof of age before permitting further use of the Platform.
If you believe that a minor may have registered an account on tri7bet using false information, please contact us immediately at [email protected] so that we may investigate and take appropriate action without delay.
In the course of providing our services, Personal Data may be transferred to, stored on, or processed in servers located in jurisdictions outside of Malaysia. Such transfers may occur, for example, where we engage cloud infrastructure providers or specialist KYC service providers who operate internationally.
Where Personal Data is transferred outside of Malaysia, tri7bet takes all reasonable steps to ensure that such transfers are subject to appropriate safeguards, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those maintained by tri7bet itself.
By using the Platform and providing your Personal Data, you consent to the transfer of your data in the circumstances described above, subject always to the protections and safeguards described in this Policy.
tri7bet reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where material changes are made, we will provide reasonable advance notice to registered Users via email or through a prominent notice on the Platform.
The date of the most recent revision to this Policy is displayed at the top of this page. We encourage Users to review this Policy periodically to remain informed of how their data is handled. Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of those amendments.
If you have any concerns about a proposed amendment to this Policy, please contact our support team before the effective date of the change. You remain entitled to request account closure and data deletion at any time in accordance with Clause 10 of this Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data by tri7bet, please contact us through the following channels:
For issues relating to responsible gambling, self-exclusion, or account restriction tools, please refer to our Responsible Gambling page. For matters relating to your contractual rights as a Platform user, please refer to our Terms & Conditions.
tri7bet handles your data with the same care and transparency you expect from a trusted financial platform. If you have questions or wish to exercise your data rights, our support team is here 24/7. Visit our homepage or explore our FAQ for more information.